General Questions
To purchase maihe products, please email us with the model numbers and quantities you need. We do not offer online ordering at this time.
We welcome distributors to contact us by email to discuss distribution partnership opportunities.
To purchase replacement parts, please email us with your machine purchase information and photos of the parts you need so that we can help identify them.
To request pricing, please email us with the model numbers and quantities you need. We will provide a quotation.
No. All products are designed exclusively for commercial foodservice operations. Installation in a residence immediately voids the warranty.
maihe equipment installed in or on a food truck or other mobile operation is covered by a 30-day warranty from the original purchase date.
Product Questions
The attachments cannot be removed. Please refer to the product manual for step-by-step cleaning instructions.
Warranty
Please refer to the warranty sheet for the specific unit for details of its warranty coverage.
Most products are covered by warranty when used in accordance with the conditions stated in the unit manual. We can help verify warranty status when needed. The original order number and the name of the company from which the unit was purchased are required as proof of purchase to confirm coverage. All warranties begin on the purchase date.
If your equipment requires service or you need to submit a warranty claim, please contact the distributor from whom you purchased the unit.
If your equipment requires service, please contact the distributor from whom you purchased the unit.